Refund Policy

 A refund can only be requested in case of service failure, our team will evaluate if an order qualifies for a refund and the decision of our management will be final. The refund amount in no circumstances can exceed the amount paid by customer, we are not liable for any loss or claim beyond the amount actually paid by customer.

In dealing with highly perishable products, if in case anything goes wrong, the customer can bring up a concern or complaint. We will always listen and resolve the issue as quickly as possible. Our customer service staff is trained to respond to concerns and can decide an appropriate course of action on the spot.

- If the order is cancelled by the customer 24 Hours before, the delivery date, the customer is entitled to get a full refund.

- If there is any complaint regarding the quality of the product being delivered, we will inquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.

Refunds will be given at the discretion of the Company Management.

Cancellation of order shall be made with mail with Subject: " Cancellation Request" and sent to noidaflorist@gmail.com

Mail shall contain following details:-

a. Order ID:
b. Cancellation Reason:
c. Refund Account Details: